Return Policy

Eligibility: You may return your Xcalibur bat within 14 days of the purchase date, provided it is unused, in its original packaging, and accompanied by a proof of purchase..

Procedure: To initiate a return, please contact our customer service team via the contact page. We’ll guide you through the process and provide you with the necessary instructions.

Damaged Items: In the unlikely event that your bat arrives damaged or defective, please notify us immediately. We will arrange for a replacement or refund at no additional cost.

Refunds: Once we receive the returned bat and verify its condition, a refund will be processed to the original payment method within 7-10 working days.

Exchanges: If you would like to exchange your bat for a different model or size, please reach out to our team. We will do our best to facilitate the exchange process.

Thank you for choosing Xcalibur. Your satisfaction is our priority, and we’re here to help with any questions you may have regarding returns.Privacy policy.