Return Policy
Refunds: Once we receive the returned bat and verify its condition, a refund will be processed to the original payment method within 7-10 working days.
Exchanges: If you would like to exchange your bat for a different model or size, please reach out to our team. We will do our best to facilitate the exchange process.
Eligibility: You may return your Xcalibur bat within 14 days of the purchase date, provided it is unused, in its original packaging, and accompanied by a proof of purchase..
Thank you for choosing Xcalibur. Your satisfaction is our priority, and we’re here to help with any questions you may have regarding returns.Privacy policy.
Procedure: To initiate a return, please contact our customer service team via the contact page. We’ll guide you through the process and provide you with the necessary instructions.
Damaged Items: In the unlikely event that your bat arrives damaged or defective, please notify us immediately. We will arrange for a replacement or refund at no additional cost.